Introduction

Azure is critical for your environment. With Azure, costs can be lower and productivity can soar, with the right implementation and on-going management. But moving to Azure is not binary — there is a still a huge amount of in-house legacy infrastructure that remains. Only Argent provides in-depth automation and management of both legacy and […]

Argent Omega

Argent Omega is the next generation of Argent’s monitoring products. Argent Omega provides an easier-to-use interface with integrated AI learning. Argent Omega consists of: Argent Compliance Automator Argent Baseline Argent for Microsoft 365 Argent for SNMP Argent for SQL Server Argent Omega for Oracle Argent Omega for VMware Argent Web Defender Argent Reporter

Argent Sentinel

Argent Sentinel is a comprehensive web URL and Server monitoring product from Argent

Argent Advanced Technology

This chapter is a complete reference for all topics related to Argent Advanced Technology, and the products in its arsenal.

Argent Commander

Argent Commander is an interactive, real-time facility based on Web 2.0 technology that integrates with your existing Argent Extended Technology and Argent Advanced Technology installation. Argent Commander provides pre-defined “command modules” that report on key performance indicators, Top X charts and tables, as well as event and alert summaries for all the individual servers in […]

Argent ViewMagic

Argent’s revolutionary new ViewMagic lets you create your own Instant Dashboards, showing ALL your critical servers and devices that you can create, design and control. No more to’ing and fro’ing on countless WebEx sessions or phone calls — now you can create unlimited Instant Dashboards. Simple, quick and revolutionary in its power. Map SNMP counters […]

Argent Job Scheduling

These articles explain how Argent Job Scheduling works, the product’s architecture, and important concepts. Argent Job Scheduling consists of two components: Argent Scheduler Argent Queue Engine The important concepts to understand are: Rollover Background Jobs Security Fault Tolerance And Backup Nodes

Argent Reports

Argent Reports is a robust, web-based reporting product that allows customers to construct elaborate and stylish reports from system administrators to C-level management. The data can be taken from Argent, or from external sources, making Argent Reports a flexible product with a powerful scheduler built into it. Some of the useful built-in Reports include: SLA […]

Argent Compliance White Papers

The Argent for Compliance White Papers area series of technical articles that discuss some of the powerful features in Argent for Compliance

Argent Encyclopedia

The Argent Encyclopedia is the world’s leading independent source for all monitoring technology. Here you can find monitoring methodologies for all common products, both Microsoft as well as third-party products. If you need an additional encyclopedia created, please email ArgentEncyclopedia@Argent.com; there is no cost.

Common Questions and Answers

Here you can read the common questions and answers customers have about Argent products. After reading, if you’re still unsure please email us or use Argent’s Instant Help. Remember: you can use the Search facility to quickly find the topic or subject of interest.

KBI 312182 How To Use Remote PowerShell Without Needing To Expose Security Credentials

Version Argent Omega 2.2A-2404-A and later Date Friday, 14 June 2024 Summary PowerShell is extensively used to manage Microsoft and other vendors’ software. Examples include Azure Cloud, PowerShell Remoting, VMware PowerCLI, etc. When monitoring a remote resource, it is typical to log on and connect with the remote resource first. If doing this directly in […]

KBI 312181 Slow Web Browser Displaying Over 1,000 Nodes

Version Argent Omega 2.2A-2404-A and later Date Friday, 14 June 2024 Summary The CMDB-X browser display can become sluggish when there are over 1,000 nodes, because the browser tries to hold all node information in memory. When memory usage skyrockets, browser performance deteriorates and becomes unstable. The new Page Mode feature has been implemented to […]

KBI 312180 New CMDB-X Bulk Operations In Argent Omega

Version Argent Omega 2.2A-2404-A and later Date Friday, 14 June 2024 Summary Users can use CMDB-X Bulk Operation to select nodes and quickly apply licenses, set flags etc. The feature is available in right-click context menu. Click For Full Size In the popup select nodes; the nodes currently selected on CMDB-X are the default selection. […]

KBI 312179 Numerous ‘Task Cancelled’ Messages Because Of Unreachable Nodes

Version Argent Omega 2.2A-2404-A and later Date Friday, 14 June 2024 Summary Administrators can receive email messages with subject line ‘Task Cancelled’. The message body reads as Task (Relator: xxxx Machine: xxxx) is cancelled because previous instance has been running too long and unresponsive The Relator trace log, it shows either failed to get performance […]

KBI 312178 Bulk Update Argent Omega Relators To Use Dynamic Pooling

Version Argent Omega 2.2A-2404-A and later Date Friday, 14 June 2024 Summary It is best practice to dynamic pool with Argent Omega Executors for better performance. Often many Relators need to be updated For example, Relators migrated from Argent AT might use ‘Spawn New Task Executor Process’, which causes less optimal performance Now the new […]

KBI 312177 Bulk Update Argent Omega Relators To Use Dynamic Scheduling

Version Argent Omega 2.2A-2404-A and later Date Friday, 14 June 2024 Summary It is best to use dynamic scheduling when Relator includes more than five nodes to spread the load over the schedule interval so that Argent Omega Generator is less likely to be overwhelmed at any one moment. Users can run Argent Omega CLI […]

KBI 312176 Node Monitoring Is Skipped Because It Cannot Be Pinged

Version Argent Omega 2.2A-2404-A and later Date Thursday, 13 June 2024 Summary Performance-monitoring Relator uses the option ‘Do NOT Apply Rules In This Relator To An Inaccessible Node’ for better performance — reading Windows performance metrics is quite expensive This is especially true when a machine is offline, because the Rule has to wait to […]

KBI 312174 Issue Addressed: Primary Generator Runs Out Of Disk Space When Secondary Generators Are Deployed

Version Argent Omega 2.2A-2401-A and earlier Date Thursday, 13 June 2024 Summary When deployed, Secondary Generators periodically uploads runtime data including Relator trace log, connectivity status, network scan results, etc. to the Primary Generator The Primary Generator then updates SQL database The runtime data is compressed before uploading. The compressed files can be found in […]

KBI 312172 Root Cause Analysis For Detected High CPU Condition

Version Argent Omega 2.2A-2404-A and later Date Thursday, 13 June 2024 Summary It is common for users to use Windows Performance Rule to check CPU usage for target machines When CPU usage is found high, users might want to know what processes pegs the CPU Argent Omega has bundled CPU and memory PowerShell Script Actions […]

KBI 312171 Use Enter Key And Escape Key When Searching List In Argent Omega

Version Argent Omega 2.2A-2404-A and later Date Thursday, 13 June 2024 Summary Search function is always available for tables and grids in Argent Omega. When clicking on ‘Search’ button, it expands to allow entering keyword for searching After entering keyword, click on button to filter list. To return to the original list, click on button […]

KBI 312170 Changing Relators Modes Using Argent Omega CLI

Version Argent Omega 2.2A-2404-A and later Date Thursday, 13 June 2024 Summary Users might need to put a large batch of Relators into Production Mode, Test Mode or Suspended status Instead of doing it one by one in Web UI, users can accomplish this by running Argent Omega CLI. An option is also provided to […]

KBI 312169 Argent Omega Auto Upgrade Failed To Start Service

Version Argent Omega – All Versions Date Thursday, 13 June 2024 Summary When an Argent Omega installation is upgraded on Primary Generator, all Secondary Generators and Offload Generators are supposed to be upgraded to the same version automatically. When the upgrade is done, the Windows service should be restarted. However, it has been reported that […]

KBI 312168 Argent Reporter Implements Enterprise Hardware Report

Version Argent Omega 2.2A-2404-A and later Date Wednesday, 12 June 2024 Summary Argent Omega keeps hardware information in CMDB-X. Node properties ‘Hardware’ contains following hardware information: Processor Type – CPU make/model etc. Core – Physical CPU cores Logical Processors – count of logic processors Memory – Physical memory in MB Click For Full Size A […]

KBI 312163 How To Migrate Report Definitions From Argent Reports To Argent Reporter

Version Argent Omega 2.2A-2404-A or later Date Thursday, 16 May 2024 Summary This KBI explains how to migrate Report Definitions from Argent Reports to Argent Reporter. Argent Reporter is the reporting facility built into Argent Omega The most important aspect of Argent Reporter is that it can take data from any database – SQL Server, […]

KBI 3121625 How To Easily Install An Offload Generator And The Benefits

Version All Versions of Argent Omega Date Tuesday, 07 May 2024 Summary Offload Generators are the same as Trusted Agents in Argent AT products. Offload Generators are the workhorses who do the heavy lifting and monitoring work on a remote machine. Offload Generators can also be employed in diverse architectures where a single Argent Generator […]

KBI 3121623 Log Zip Files Are Missing From LOGS Directory

Version Argent Cloud Scheduler Date Monday, 18 March 2024 Summary Argent Cloud Scheduler log zip files are not found even after running for 24 hours Technical Background Argent Cloud Scheduler log zip files are not found in the LOGS directory even after running continuously for 24 hours: Click For Full Size This can be caused […]

KBI 312158 – Step Executor Instance Is Missing In Process Explorer – Microsoft Bug

Version Argent Cloud Scheduler Date Monday, 11 March 2024 Summary Found the following Microsoft bug when executing ABL350_STEP_EXECUTOR.exe The instance of ABL350_STEP_EXECUTOR.exe was missing in the Process Explorer application. When checked, it was found that ABL350_STEP_EXECUTOR.exe is prematurely exiting with the following log: Technical Background N/A Resolution N/A For further assistance, please contact Argent on […]

KBI 312161 Solving Noisy Ports In Argent Omega

Version Argent Omega All Versions Date Monday, 26 February 2024 Summary Argent Omega has extensive and powerful port monitoring. However this very power can inadvertently lead to being flooded with spurious alerts. This article describes the process of tagging ports on a network device to be alerted only on relevant alerts. Once tagged, this enables […]

KBI 312156 Enhancement Argent Job Scheduler Is Now With Exchange Web Service For Microsoft 365

Version Argent Job Scheduler 10.0-2401-A and above Date Friday, 23 February 2024 Summary Option to configure Exchange Web Service for Microsoft 365 in Argent Job Scheduler Following are the benefits of integrating Exchange Web Service, which includes: Effortless Email Communication Customers can send emails straight through the application with ease, which expedites their communication procedures. […]

KBI 312155 Move Argent Omega Installation to A Different Drive

Version Argent Omega 2.2A-2401-A and later Date Wednesday, February 14, 2024 Summary Customer might need to move Argent Omega installation to a different drive for reasons like current drive is too small. Instead of re-install Argent Omega, Argent Omega CLI can help to accomplish this task fairly easy. Customer should take following steps: Write down […]

KBI 312154 Move Argent Omega to A New SQL Database

Version Argent Omega 2.2A-2401-A and later Date Wednesday, February 14, 2024 Summary Customer might need to move Argent Omega SQL backend to a new SQL database for reasons such as rebuilding SQL Server, SQL database running out of storage, etc. To accomplish this task, customer should take following steps: Write down Argent Omega Administrative Protection […]

KBI 312153 Rename Argent Omega Generator Names

Version Argent Omega 2.2A-2401-A and later Date Wednesday, February 14, 2024 Summary Customer might need to rename Argent Omega Generator names. Some examples include: Secondary Generator is moved to a new server. Offload Generator is moved to a new server. Rename old Argent AT engine names after migration. Argent Omega Relators, Workflows etc. refer to […]

KBI 312152 Ad Hoc Job Did Not Kick Off After Submitting From Job Template

Version Argent WorldView – All Versions Date Monday, 5 February 2024 Summary Ad Hoc Job did not start in Argent WorldView after submitting. Technical Background Create a Job that is configured to only run one instance at a time Click For Full Size Submit that Job in 'Held' mode Click For Full Size Instance will […]

KBI 312150 How To Configure Data Retention Settings In Argent Omega

Version Argent Omega all versions Date Wednesday, 10 January 2024 Summary By default, Argent Omega retains ALL data without any limitations. Customizing your retention settings is always recommended and highly important to maintain a predictably sized repository in the long term Technical Background Configure the three primary data retention settings seen below: 1. Argent SIEM-Complete, […]

KBI 312149 New Feature: Dynamic Monitoring Groups

Version Argent Omega 2.2A-2401-A and later Date Monday, 25 December 2023 Summary Monitoring Group used to rely on ODBC Query to define adaptive Monitoring Group. For example, &MG_LICENSED_WINDOWS includes all licensed Windows machines. Click For Full Size However, users might not be experts of SQL query or not familiar with structure of Argent Omega SQL […]

KBI 312148 – New Feature: Argent Omega Super Find

Version Argent Omega 2.2A-2401-A and later Date Monday, 25 December 2023 Summary The Find feature on Argent Omega Home module is very useful to search static information such as screen tags, module name, folder name, screen text, etc. It is enhanced to be Super Find, which allows find any definition simply by entering the object […]

KBI 312146: Issue Addressed: Argent Omega Migration Tool Does Not Migrate Argent for Compliance PowerShell Script Rules

Version Argent Omega 2.2A-2310-A or earlier Date Friday, 22 December 2023 Summary When migrating Argent for Compliance Rules, PowerShell Script Rules are skipped so not migrated at all. The issue has been addressed in Argent Omega 2.2A-2401-A. Technical Background N’A Resolution Upgrade to Argent Omega 2.2.2401-A or later. For further assistance, please contact Argent on […]

KBI 312145: Getting A Key For Argent Omega

Version Argent Omega — All Versions Date Saturday, 23 Dec 2023 Summary To get a production key for Argent Omega, you will need to provide some information about the machine that you will be installing Argent Omega on. A key request will then be submitted using the information you provided. Once the key request is […]

KBI 312142: New Feature: Go To Definition Function in Argent Omega Event Console

Version Argent Omega 2.2A-2401-A and later Date Friday, 22 December 2023 Summary When user research events in Argent Omega Event Console, he might decide to see the definition of related Relator or Rule. In earlier versions, a user might have had to write down the Relator or Rule name, then opens Control Information tree, and […]

KBI 312140: Issue Addressed: Access Denied When Browsing Windows Services

Version Argent Omega 2.2A-2310-A or earlier Date Friday, 22 December 2023 Summary When defining a Windows Service Rule, users might use ‘Browse Computer’ option to select one or multiple Windows Services from the list. However, users might encounter ‘Access Denied’ error when doing so. The feature has been implemented in Argent Omega 2.2A-2401-A. Technical Background […]

KBI 312137 PRF Used Space Not Visible On TopX Report

Version Argent Omega 2.2A-2307-A and earlier Date Monday, December 4, 2023 Summary Creating a Rule works and returns value of the Used Disk space but when you try to go to Top X to see the variable or formula (CUsedMB) Technical Background The variable CUsedMB is not available in Top X to create a graph […]

KBI 312135 Optimal Process for Migrating Argent AT to Argent Omega

Version Argent AT and Argent Omega — All Versions Date Wednesday, 22 November 2023 Summary This article lays out a more streamlined and optimal process for migrating a customer’s Argent AT environment over to Argent Omega. Ensure you have a clean, freshly set up test environment with the latest version of Argent Omega installed for […]

KBI 312134 Excessive Audit Events on Solaris Queue Engine

Version Argent Solaris Queue Engine all versions Date Wednesday, 15 November 2023 Summary In environments using Solaris Queue Engines where there may be large number of Jobs being submitted and executed at a time, users may notice large numbers of read and write events in their audit logs being captured for one or more of […]

KBI 312133 New Feature: Scan Network Printers and Printer Queues in CMDB-X

Version Argent Omega 2.2A-2310-A and later Date Wednesday, 8 November 2023 Summary Network printer is represented as Printer Queues in Windows network. Printer Queue has various statuses such as online, offline, no paper, paper jam, etc. Printer Queue also has queued jobs. A lengthy queue could indicate an unhealthy state. Printer Queue’s intrinsic name is […]

KBI 312132 New Feature: Default Credentials in Network Group

Version Argent Omega 2.2A-2310-A and later Date Wednesday, 8 November 2023 Summary Node in CMDB-X can have one or several Credentials depending on whether it is a SNMP managed device or it is hosted in some virtualization environment. Nodes in CMDB-X are organized with Network Groups. It is convenient to define default Credentials at Network […]

KBI 312131 – Install VMware PowerCLI for VMware Monitoring

Version Argent Omega all versions Date Sunday, 5 November 2023 Summary Argent Omega monitors VMware using PowerCLI. It used to be a separate setup package downloaded from VMware web site (www.vwmare.com). Now PowerShell CLI can be installed as PowerShell module. To do so, run Windows PowerShell as administrator, then issue following command to install: Install-Module […]

KBI 312128 – SQL Query Rule Failed to Resolve Automatically

Version Argent Omega 2.2A-2307-A and earlier Date Thursday, 2 November 2023 Summary SQL Query Rule failed to resolve automatically when the Rule is no longer broken. It has been corrected in Argent Omega 2.2A-2310-A. Technical Background The issue is caused by coding error. Resolution Upgrade to Argent Omega 2.2A-2310-A or later. For further assistance, please […]

KBI 312125 New Feature: Processor Affinity Enabled by Default in Argent Omega

Version Argent Omega 2.2A-2310-A or later Date Tuesday, 31 October 2023 Summary System CPU usage can be very high when Argent Omega Generator monitors a significant amount of servers, or runs resource intensive monitoring tasks, such as archiving compliance data, running Web Session Rules etc. Because of that, the system could become unresponsive interactively. It […]

KBI 312124 Excessive Growth of Compliance Database When Running Migrated Windows Compliance Rule

Version Argent Omega 2.2A-2307-B and earlier Date Tuesday, 31 October 2023 Summary When running Windows Compliance Rule migrated from Argent AT, excessive growth of Compliance database can be resulted. To verify, run standard report ‘Disk Usage by Top Tables’ in SQL Management Studio. Click For Full Size The typical result shows ARGSOFT_COMPLIANCE_LOG_ARCHIVE uses majority of […]

KBI 312122 New Feature: Enable or Suppress Email Message for Internal Events

Version Argent Omega 2.2A-2310-A or later Date Monday, 30 October 2023 Summary Argent Omega Generator sends email messages for important internal events, such as expiring license, offline SQL backend, etc. Argent Omega is enhanced to enable or suppress email messages for some or all internal events. Click For Full Size Technical Background N/A Resolution Upgrade […]

KBI 312118 – New Feature: Retry Mechanism In LINUX/Unix Script Rule

Version Argent Omega 2.2A-2307-B (Build: 2.2.2310.11) or later Date Wednesday, 11 October 2023 Summary Argent Omega runs LINUX/Unix Rule through SSH or Telnet. Due to intermittent network issues, scripts might not be executed successfully. Retry mechanism is implemented to mitigate this unavoidable environmental issue. Click For Full Size Technical Background N/A Resolution Upgrade to Argent […]

KBI 312113 New Feature: Argent Omega Heartbeat Events

Version Argent Omega 2.2A-2307-B or later Date Monday, 9 October 2023 Summary Heartbeat Events for Argent Omega allows both Primary and Secondary Generators to do the full internal checks and send email messages periodically. Product Administrators can easily tell the health of the system by simply checking the received messages. If any message is missing, […]

KBI 312110 Issue Addressed: VMware Runtime Error: You Have Modified The Global:DefaultVIServer and Global:DefaultVIServers System Variables

Version Argent Omega 2.2A-2307-B and earlier Date Friday, 13 October 2023 Summary When running Connectivity Rule and VMware Rules against VMware objects, such as ESX host, Virtual Machines, Datacenter, etc., Rules can randomly fail. Following lines can be found in ArgentOmegaExecutor*_Log.txt: Runtime Error: You have modified the global:DefaultVIServer and global:DefaultVIServers system variables. This is not […]

KBI 312109 Argent Reporter – Email Not Sent In Plain Text

Version Argent Omega 2.2A-2307-B and earlier Date Friday, 13 October 2023 Summary Using the Easy Automator, Argent Reporter can be configured to automatically send Reports to recipient either as an email attachment or as a download URL (the default setting). However the email is sent in only HTML format, there is no option for the […]

KBI 312108 ‘Data Not Available’ Misleading Message

Version Argent AT 5.1A-2307-A and earlier Date Tuesday, 10 October 2023 Summary The current checkbox text on screen G26 – ‘Fail Rule If The Data Is Not Available Or Script Error’ is misleading; in future releases the text will read ‘Script Error, Or Timeout, Or No Data’. Click For Full Size In most cases, the […]

KBI 312107 Argent AT Daughter Engine Failed to Start Automatically with Microsoft Visual C++ 2015-2022 Redistributable Installed

Version Argent AT 5.1A-2207-A and earlier Date Monday, 9 October 2023 Summary When Argent AT Daughter Engine starts, it checks the installed version of Microsoft Visual C++ Redistributable. It will try to install bundled VC++ 2015 Redistributable if no compatible VC++ Redistributable is found. Support of Microsoft Visual C++ 2015-2022 Redistributable was introduced in Argent […]

KBI 312106 New Feature: Use Argent SMS Generator on a Different Machine

Version Argent Omega 2.2A-2307-B (Build: 2.2.2210.3) or later Date Tuesday, 3 October 2023 Summary Argent Alert Mechanism has a built-in SMS Generator for sending SMS alerts. However, mobile signal might be weak at the location of Primary Generator. To address the issue, an Argent SMS Generator can be installed on a separate machine, where the […]

KBI 312104 Argent Queue Engine Drop Connection With Argent Job Scheduler And Jobs Could Not Get Submitted With A Message “Argent Queue Engine service is deactivated”

Version Argent Job Scheduler and Argent Queue Engine 10.0-1912-A and above Date Thursday, 21 September 2023 Summary Argent Queue Engine service may drop connection with Argent Job Scheduler with a message “Argent Queue Engine service is deactivated” This issue happens when multiple Argent Queue Engines have same license key Refer the below screenshot: Click For […]

KBI 312103 New Feature: Use Advanced PowerShell Script Logic in System Command Rule

Version Argent Omega 2.2A-2307-B (Build: 2.2.2310.2) or later Date Monday, 2 October 2023 Summary System Command Rule can test exit code and output of CLI process. However sometimes the user might require more complicated logic. Following are some examples: Rule is broken if output contains some strings but no other strings Rule is broken if […]

KBI 312102 Issue Addressed: High CPU Usage When Monitoring SYSLOG Messages

Version Argent Omega 2.2A-2307-A and earlier Date Monday, 2 October 2023 Summary CPU usage can spike constantly when running Relators with SYLOG Message Rule. It is especially obvious with a busy network with more than a hundred SYSLOG messages received every minute. The issue has been addressed in Argent Omega 2.2A-2307-B (Build: 2.2.2310.2) Technical Background […]

KBI 312101 ARCHIVE_DATA Folder Contains More Than 1,000 ARC Files

Version Argent Omega 2.2A-2307-A and earlier Date Monday, 2 October 2023 Summary When running Argent Compliance Automator Rules, user may find that the ‘ARCHIVE_DATA’ folder accumulates thousands of pending ARC files. File time can be hours or days old. Other symptoms include empty Compliance reports, high CPU and memory usage of SQL Server process, etc. […]

KBI 312099 New Features: Use CMDB-X And Message Variables in PowerShell Action Script

Version Argent Omega 2.2A-2307-B (Build: 2.2.2309.30) and later Date Sunday, 1 October 2023 Summary It could be useful to refer to built-in keywords and CMDB-X node properties in PowerShell Action Script. There are built-in menu items for the purpose. Click For Full Size A sample Rule and test result are like following: Click For Full […]

KBI 312096 New Feature: Customize Argent Omega Alert With CMDB-X Node Properties

Version Argent Omega 2.2A-2307-B (Build: 2.2.2309.29) and later Date Friday, 29 September 2023 Summary Argent Omega supports Keywords for customized alert context. The feature enables alert context customization to suit any need. User might need to include server or device properties in alert text. The following example shows how to display server domain, operating system, […]

KBI 312095 Argent Omega Alert Keywords

Version Argent Omega 2.2A-2307-B (Build: 2.2.2309.29) and later Date Friday, 29 September 2023 Summary Argent Omega supports Keywords for customized alert context. The feature enables alert context customization to suit any need. Example of keywords is shown below. Click For Full Size The following Agent Omega Alerts support Keywords: Email Event Log Network Message System […]

KBI 312091 New Feature: CMDB-X Custom Grouping Using Group Category

Version Argent Omega 2.2A-2307-A or later Date Sunday, 24 September 2023 Summary Nodes in CMDB-X is grouped by Network Group by default. Network Scanning in CMDB-X places newly found servers or devices into selected Network Group. Network Group can be seen as a placeholder for Network Scanning. Click For Full Size However, users might need […]

KBI 312090 New Feature: How to Report Failure Status in PowerShell Script Action

Version Argent Omega 2.2A-2307-B or later Date Sunday, 24 September 2023 Summary PowerShell Script Action might have very complicated logic. Besides coding error that PS failed with exception errors, script should report failure status for condition even script itself completes without any error. For example, a script back up file as follows: $file = “C:\some_important_file” […]

KBI 312089 User Does Not Know What Administrative Protective Password Is

Version Argent Omega 2.2A-2307-A or later Date Sunday, 24 September 2023 Summary When user creates an Internal Account, or user tries to test a Correction Alert, he is prompted with Administrative Protective Password. User does not know what the password is. Click For Full Size Click For Full Size Administrative Protective Password is defined on […]

KBI 312088 Argent Queue Engine Drop Connection With Argent Job Scheduler And Jobs Could Not Get Submitted With A Message “Argent Queue Engine service is deactivated”

Version Argent Job Scheduler and Argent Queue Engine 10.0-1912-A and above Date Thursday, 21 September 2023 Summary Argent Queue Engine service may drop connection with Argent Job Scheduler with a message “Argent Queue Engine service is deactivated” This issue happens when multiple Argent Queue Engines have same license key Refer the below screenshot: Click For […]

KBI 312086 New Feature: New Keywords for Report And Report Group Titles

Version Argent Omega 2.2A-2307-B or later Date Monday, 18 September 2023 Summary Date and time keywords have been implemented for Report and Report Group Titles. They are listed as follows: • %DATE% – Date (E.g., 18 Sep 2023) • %DATE_TIME% – Date/Time (E.g., 18 Sep 2023 18:31) • %DAY% – Day of Month (E.g., 18) […]

KBI 312085 New Feature: SLA Report Can Display Node Alias for IP Address

Version Argent Omega 2.2A-2307-B or later Date Monday, 18 September 2023 Summary SLA Report in Argent Reporter uses CMDB-X node name by default. New option ‘Show Node Alias For IP Address’ has been implemented to display node alias together with IP address. Click For Full Size Click For Full Size Technical Background N/A Resolution Upgrade […]