KBI 311367 Issue Addressed: Event Reference URL Always Show HELP.ARGENT.COM

Version

Argent Advanced Technology 3.1A-1601-C and earlier

Date

Wednesday, 6 April 2016

Summary

Event reference URL always show ‘https://help.argent.com’ if the specific SuperLink is not defined for the Rule

It happens even after customer has configured default SuperLink

The issue has been addressed in Argent Advanced Technology 3.1A-1601-T7

Technical Background

The issue is caused by coding error

Resolution

Upgrade to Argent Advanced Technology 3.1A-1601-T7 or later