Version

Argent Queue Engine 5.0A-0607 – Solaris

Date

13 Aug 2010

Summary

The Solaris Queue Engine requires sufficient privileges to write to the service log file ( svc_log ), not having sufficient privileges will prevent the Queue Engine from accepting jobs.

The following error messages are seen in the ‘err_log‘ file:

Sys Log fopen: Permission denied

Sys Log fopen: Permission denied

Sys Log fopen: Permission denied

Sys Log fopen: Permission denied

…..

Check to verify the permissions of the Queue Engine log files using ‘ ls -l ‘ in the /opt/ARGTqe/log, if the ownership does not belong to the user assigned to execute the Argent Queue Engine.

Technical Background

This KBI applies to users that run the Solaris Queue Engine as a user other than root to execute the Queue Engine.

Resolution

Assuming the user ‘argent’ is assigned to run the Queue Engine.

1. (As user “argent”) Stop the Queue Engine

   cd /opt/ARGTqe

   qsystem -k

2. (As user “root”) Clean the log files

   cd /opt/ARGTqe/log

   rm err_log svc_log svc_log.001 svc_log.002

3. (As user “argent”) Restart the Queue Engine

   cd /opt/ARGTqe

   qsystem -x

This should start the Queue Engine using the predefined user account and new log files with the appropriate permissions will be created.

The Queue Engine will now be able to accept jobs.