KBI 310281 Argent XT Agent For iSeries Log Files

Version

Argent XT Agent for iSeries 8.0A-1101 or above

Date

21 Nov 2011

Summary

Some log file messages generated by the Argent XT Agent for iSeries appear to be severe.

Example:

Example:

Technical Background

This type of message is not as severe as it appears. The Argent XT Agent for iSeries logs a message whenever a TCP/IP socket operation does not complete successfully. A socket operation does not complete successfully when the central Argent XT server disconnects from the XT Agent or iSeries. The *** CATASTROPHIC INTERNAL ERROR text is an eye-catcher to make sure the message is not overlooked.

When the message occurs during a TCP/IP socket recv() or send() operation, the message can be safely ignored.

Resolution

Argent is considering removing or altering the eye-catcher text in a future release of the product.