KBI 311977 Determine If Network Issue When Argent NDE Test Fails
Version
Argent Advanced Technology All Versions
Date
Tuesday, 8 March 2022
Summary
Argent Advanced Technology has rules to check individual ports on a server
The TELNET command should be able to access the server outside of the product
Technical Background
Argent Advanced Technology can scan a customizable port to test connectivity to a server
Resolution
Argent Advanced Technology will scan the port and the result should be
If the test fails, the result will look like
To troubleshoot the issue
Open a command prompt on correct Argent server and issue the following command:
telnet server port
If successful you will see results like
If server does not have access, the results will look like this
