KBI 312008 Issue Addressed: Argent Sentinel Generate Alerts With Empty Detail

Version

Argent Advanced Technology 5.1A-2207-A or Earlier

Date

Sunday, 21 Aug 2022

Summary

When Argent Sentinel TEST tests time limit of executing the whole Web Session, alerts generated show “Empty Detail” in the alert instead of showing the reason for the alert as it should.

Also the Job Log for the Test shows it’s generating an ‘Unhandled Exception’ error.

The issue has been addressed in Argent AT 5.1A-2210-A.

Technical Background

The issue is caused by coding error.

Resolution

Upgrade to Argent AT 5.1A-2210-A or later.