KBI 220198 No Performance Counters After Lotus Notes 6.0 Upgrade

Version

All

Date

3 Nov 2003

Summary

Unable to gather performance monitor statistics since upgrade to Lotus Notes 6.0.

This is a feature that is BY DESIGN by IBM.

Technical Background

For security reasons, IBM disabled performance counters by default in version 6.0.

Resolution

  1. Check the registry value

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\notestat\Performance\DisablePerformanceCounters

  2. This value should be set to 0

  3. Reboot the Lotus Notes Server. The counters will be enabled.

NOTE: If the user selected the option during Notes setup to NOT INSTALL the performance counters,

they must use the CUSTOMIZE option in the Notes Setup to re-install the counters.