KBI 311713 Issue Addressed: It Is Extremely Slow To Upgrade Argent Non-Stop Monitor


Argent Advanced Technology 5.1A-1807-A and below


Tuesday, 25 September 2018


When upgrading one Motor in Argent Non-Stop Monitor environment, setup program automatically upgrades all Motors in the network

Sometimes the process can be extremely slow

It could be caused by slow network connection such as Disaster Recovery (DR) Motors in remote network, or security setting that limits the remote access of Windows Service Control Manager (SCM) or registry

The issue has been addressed in Argent Advanced Technology 5.1A-1810-A

New command argument ‘/SINGLE’ is implemented for SETUP.EXE

When it is used, only local Motor should be upgraded

Customer can run SETUP.EXE on each Motor individually

Technical Background



Upgrade to Argent Advanced Technology 5.1A-1810-A or above and run ‘SETUP /SINGLE’ on each Motor to upgrade