How Can I Integrate With Tivoli?
Overview
Argent Extended Technology integrates with IBM’s Tivoli (TEC) Server, providing the ability to synchronize Argent Events with Tivoli
Option 1: Default Event Posting Method
To configure the Argent Alert Console to send Events to your Tivoli server, open the Argent Console, select the “Event & Alerts” tab, Administration icon, and “Main Engine” in the middle tree
Next, select the Help Desk tab on the bottom of the user interface and complete the Tivoli section as shown in the screenshot below
Argent Alert Console, Main Engine, Help Desk Tab – Screen A3B – TIVOLI Configuration
How It Works
As part of the standard Event processing, when the option “Enable Synchronization With TIVOLI Server” is checked, Argent invokes an external command, POSTEMSG.EXE to send Events to Tivoli
When Argent invokes POSTEMSG.EXE it does so with the following command syntax:
alert_record_pckey=pckey operator=operator status=status TAGEVENT ARGENT
server =
Tivoli Server
severity =
Severity of the Relator
message =
Event detail
localServer =
The Argent server
node =
The Node the Rule ran against
pckey =
The primary key for the Event in AAC_Console table of the Argent back-end database
operator =
The person who Answered the Event (if applicable)
status =
The status of the Event (usually 0, Unanswered for a new Event)
TAGEVENT =
The class argument to ‘postemsg’
ARGENT =
The source argument to ‘postemsg’
Registry Entries
The following entries are used by the Argent Alert Console to send Events to the Tivoli server:
TIVOLI_ALERT_CONTROL
Default
7
Description
Bit-wise field
0x1 – Forward critical events
0x2 – Forward medium priority events
0x4 – Forward low priority events
TIVOLI_POSTEMSG
Default
Empty
Description
Specify the full path to the POSTEMSG.EXE file, if it’s not in the PATH
TIVOLI_SERVER
Default
Empty
Description
Tivoli server name
TIVOLI_SYNC
Default
0
Description
Boolean value
If it is not zero, TIVOLI synchronization is enabled
Option 2: System Command Alert
In the Event you need to use the -f config_file option with POSTEMSG.EXE executable, simply configure a System Command Alert (Events & Alerts tab, Alerts icon, System Command Alert folder)
An example is shown in the screenshot below
Argent Alert Console, Alerts, System Command Alert – Screen C12
See Also:
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