KBI 312060 Locked Out Of Argent Omega Web Console

Version Argent Omega – All Versions Date Tuesday, 16 July 2023 Summary Agent Omega has locked the customer out of the web console, but Active Directory has not locked out the user The issue is only relevant to logging into Argent Omega web console Technical Background Argent Omega uses Active Directory to authenticate logging into […]

KBI 312059 Access Denied: Error Code 5 when trying to use NDE_API_CONNECT Rule

Version Argent Advanced Technology — All versions Date Monday, 10 July 2023 Summary If the server has been up for a long time, there is a tendency for the NDE_ API_CONNECT rule to return with “Access Denied: Error Code 5” The issue is caused by an unknown Microsoft error, the password caching is performed incorrectly […]

KBI 312057 Enhancement: Enhanced Argent for SQL Server To Support SQL Server 2022

Version Argent Advanced Technology 5.1A-2304-A and above Date Thursday, 8 June 2023 Summary Argent for SQL Server has been enhanced to monitor Microsoft SQL Server 2022 Technical Background Argent for SQL Server now monitors the following Microsoft SQL Server versions: • SQL Server 2005 • SQL Server 2008 and R2 • SQL Server 2012 • […]

KBI 312055 Enhancement: Added ServiceNow Alert Type in Argent Advanced Technology

Version Argent Advanced Technology 5.1A-2304-A and above Date Thursday, 1 June 2023 Summary Implemented Service Now Alert types in Argent Advanced Technology Technical Background This type of Alerts allows to forward Argent Advanced Technology events to ServiceNow. ServiceNow is an incident management platform that focuses on efficiently and effectively managing and resolving incidents or service […]

KBI 312054 Enhancement: Added OpsGenie Alert Type In Argent Advanced Technology

Version Argent Advanced Technology 5.1A-2304-A and above Date Thursday, 1 June 2023 Summary Implemented OpsGenie Alert types in Argent Advanced Technology Technical Background This type of Alerts allows to forward Argent Advanced Technology events to OpsGenie. OpsGenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by […]

KBI 312053 On Argent Job Scheduler WinVerifyTrust Signature Validation

Version Argent Job Scheduler – All Versions Date Thursday, 11 May 2023 Summary Argent Job Scheduler supports Windows Authenticode signature validation. Installed Argent Job Scheduler and Argent Queue Engine in servers with WinVerifyTrust Signature enabled and confirmed that the Job Scheduler Scheduling Engine and Queue Engine are running properly Technical Background Argent Job Scheduler supports […]

KBI 312049 Issue Addressed: Devices Are Not Displaying In The Device Configuration Backup Screen Of Argent Global Manager

Version Argent Global Manager 5.1A-R20 and below Date Thursday, 6 April 2023 Summary Devices are not displaying in the Device Configuration Backups screen Technical Background In Argent Global Manager devices are not displaying in the Device Configuration Backups screen, even though they are displaying properly in the Device Configuration Backups screen of Argent Advanced Technology. […]

KBI 312046 Enhancement: Argent Omega Lite

Version Argent Omega 2.2A-2301-A and above Date Wednesday, 22 March 2023 Summary Argent Omega now comes with a “Lite Mode” version named Argent Omega Lite, which has limited features and functionalities. The purpose of Argent Omega Lite is to give potential customers the taste of Argent Omega. Argent Omega Lite uses a demo license. Users […]

KBI 312045 Collecting NetFlow Data With Argent for SNMP

Version Argent AT All Versions Date Friday, 17 March 2023 Summary Customers may request to have Argent collect and report on NetFlow data generated by their network devices. Technical Background If NetFlow is turned on a network device that device will record every packet of data flowing through it. The NetFlow data contains information about […]

KBI 312044 Issue Addressed: Configuration Error When Upgrading Argent Reports

Version Argent Reports 7.0A-2302-A and below Date Wednesday, 8 March 2023 Summary Error occurring when upgrading Argent Reports Technical Background Argent Reports failed to upgrade from a much older version to the latest 2302-A. While upgrading Argent Reports directly from 2104-B to 2302-A, a configuration error is occurring. Click For Full Size This was a […]

KBI 312043 Filtering Windows Event Log Using Advanced Filter String In Windows Event Log Rules

Version Argent Omega 2.2A-2301-A and above Date Tuesday, 28 February 2023 Summary Introduction: Customers can use Argent Compliance Automator’s Windows Event Log Rules to select and filter specific Windows Event Log criteria for monitoring, archiving, or both. The Rule allows for collecting and processing only the necessary event logs by configuring the appropriate filters. There […]

KBI 312042 Filtering Windows Event Log using XPath In Windows Event Log Rules

Version Argent Omega 2.2A-2301-A and above Date Thursday, 2 March 2023 Summary Customers can use Windows Event Log Rules in Argent Compliance Automator to select and filter on specific Windows Event Log criteria for monitoring, archiving, or both. The Rule allows collecting and processing only the necessary event logs by configuring the appropriate filters. There […]

KBI 312041 Issue Addressed: SQL Query Rules With The ‘SQL Statement’ Option Failed When Running Against SQL Server That Uses A Trusted Connection

Version Argent Advanced Technology 2301-A and below Date Monday, 27 February 2023 Summary SQL Query Rules with the “SQL Statement” option failed when running against SQL Server that uses a trusted connection Technical Background An exception is thrown when testing the SQL Query Rule with the default “SQL Statement” option against a SQL Server that […]

KBI 312040 Issue Addressed: After Specifying User Rights Separately For The User, Test Automator And Scheduled Reports Does Not Work In Argent Reports

Version Argent Reports 7.0A-2210-A or below Date Wednesday, 1 February 2023 Summary Test Automator and Scheduled Reports are not working in Argent Reports using the gMSA account Technical Background After specifying the user rights separately for the user, in Argent Reports with gMSA installation, when testing an Automator, it keeps on loading Click For Full […]

KBI 312039 Issue Addressed: When ‘Enable Parent Paths’ In IIS Is In The ‘False’ State, Argent Reports Cannot Send Scheduled Reports Using A gMSA AccountVersion

Version Argent Reports 7.0A-2210-A and below Date Wednesday, 1 February 2023 Summary Reports are not being generated from their scheduled Automator definitions in Argent Reports using a gMSA account when “Enable Parent Paths” in IIS is in the “False” state Technical Background When using a gMSA account, Argent Reports is not able to send scheduled […]

KBI 312038 Enhancement: Implemented Log Visualizer Module In Argent Omega

Version Argent Omega 2.2A-2301-A and above Date Tuesday, 24 January 2023 Summary The Argent Omega Log Visualizer is used to present the log data collected by Argent Compliance Automator and Argent SIEM-Complete. Log data provides information on critical events such as authentication and authorization failures, file or folder access events, process creation or exit events, […]

KBI 312037 Enhancement: Implemented Dashboard Module In Argent Omega

Version Argent Omega 2.2A-2301-A and above Date Friday, 13 January 2023 Summary The Argent Omega dashboard shows real-time data from Argent Forecaster Data. It provides a quick view of the activities in the environment for the present day, present week, present month, and previous weeks and months, thereby enabling a user to take the necessary […]

KBI 312036 Enhancement: New Feature Relator Interval By Node Monitoring Level

Version Argent Omega 2.2A-2301-A and above Date Thursday, 29 December 2022 Summary A new option is implemented in Relator such that the Relator execution interval is determined by the target server or device’s Monitoring Level configured in CMDB-X. The execution interval for each Monitoring Level is configurable in the Engine settings page. Technical Background Currently, […]

KBI 312034 Enhancement: New Feature Global Status Module In Argent Omega

Version Argent Omega 2.2A-2301-A and above Date Thursday, 29 December 2022 Summary A new module named Global Status is implemented in Argent Omega, which shows the availability report of monitored servers, devices, or ports with their current availability status. On the Global Status page, users can easily ignore, suspend, or reactivate a server or device. […]

KBI 312033 Enhancement: New Feature Credential Manager In Argent Omega

Version Argent Omega 2.2A-2301-A and above Date Thursday, 29 December 2022 Summary Credential Manager in Argent Omega lets you create and manage login credentials. The following types of credentials can be defined and managed in Argent Omega: User/Password VMware XenServer Hyper-V SNMP Azure Active Directory Use these credentials in CMDB-X and Network Scanning. The technical […]

KBI 312032 Enhancement: New Rule Category SSL Certificate Rule In Argent Omega Baseline

Version Argent Omega 2.2A-2301-A and above Date Wednesday, 28 December 2022 Summary Argent Omega Baseline offers SSL Certificate Rules which constantly checks the validity of your SSL certificates, no matter what protocol you have employed. With the aid of our SSL Certificate Rules, monitor SSL certificate expirations to ensure that your web servers never go […]

KBI 312031 Argent Reports Cannot Send Scheduled Reports Using gMSA Account

Version Argent Reports 7.0A-2210-A Date Tuesday, 20 December 2022 Summary Reports are not being generated from the Scheduled Automator definitions Technical Background When using a gMSA account, Argent Reports is not able to send scheduled reports Reports are generated successfully when doing it manually with the Preview > HTML option However, the same scheduled reports […]

KBI 312030 Some Third-Party Applications spawns multiple processes with the same name that need to be monitored independently

Version Argent Advanced Technology — All Versions Date Tuesday, 13 December 2022 Summary Some Third-Party Applications spawns multiple processes with the same name that need to be monitored independently Technical Background Argent Guardian Ultra has process rules that can monitor a Windows process by any third-party These rules allow monitoring the running state of the […]

KBI 312029 How to check connectivity to a server in Safe Mode

Version Argent Advanced Technology — All Versions Date Friday, 9 December 2022 Summary After a server is booted into Safe Mode Argent Guardian Ultra may report the server as Up or Down depending on which System Down Rule is being used Technical Background Safe Mode with Networking starts Windows in basic state, using a limited […]

KBI 312028 Argent Daughter Engines Cannot Connect Because Of Firewall Settings

Version Argent Advanced Technology — All Versions Date Tuesday, 6 December 2022 Summary Argent Daughter Engines unable to connect and run Relators due to changes in Firewall settings Technical Background N/A Resolution 1) Open Argent Guardian Ultra 2) Click on Scheduled Monitoring Tasks to see if the Relators are skipping or getting canceled Click For […]

KBI 312026 Issue Addressed: When Testing The Network Share Rule In Argent for Compliance, It Displays An Error Detected Message

Version Argent Global Manager – All versions Date Friday, 2 December 2022 Summary Argent Global Manager displaying “Error Detected” message when testing the Network Share Rule in Argent for Compliance Technical Background When testing the Network Share Rule in Argent for Compliance, Argent Global Manager is displaying an “Error Detected” message Click For Full Size […]

KBI 312025 Enhancement: New Field Windows Workstation Added To Display Windows Workstation License Count Details In Argent Global Manager

Version Argent Global Manager 5.1A-R20 and above Date Wednesday, 30 Nov 2022 Summary New field “Windows Workstation” added in Argent Global Manager in order to display windows workstation license count details Technical Background Argent Global Manager 5.1A-R20 version has been enhanced with a new field “Windows Workstation” in License Manager screen, in order to display […]

KBI 312024 Issue Addressed: Device Settings Under License Manager For Argent for Compliance And Argent for Oracle Are Being Changed Randomly

Version Argent Global Manager 5.1A-R19 and below Date Wednesday, 30 Nov 2022 Summary Saved device settings under License Manager for Argent for Compliance and Argent for Oracle are displaying in the wrong fields. Technical Background After saving the device settings under License Manager for Argent for Compliance and Argent for Oracle, some values are displaying […]

KBI 312023 Six Benefits of Argent Omega for SNMP Network Security

Version Argent Omega All Versions Date Wednesday, 9 Nov 2022 Summary Ability to detect All configuration changes in Cisco and Cisco-like Devices, Routers, Switches and Firewalls Ability to detect All configuration changes in Cisco and Cisco-like Devices, Routers, Switches and Firewalls IT Security and Management personnel are immediately notified about all changes These can be […]

KBI 312021 Enhancement: Argent AT Provides New Option For Workstation Licensing

Version Argent AT 5.1A-2207-T1 and above Date Wednesday, 9 Nov 2022 Summary The following Argent AT products now provide the option to license Workstation machines under a new ‘Windows Workstation’ license category: Argent Guardian Ultra Argent for Compliance Argent for Hyper-V Argent for Security Argent for XenApp Technical Background After upgrading to Argent AT 5.1A-2207-T1 […]

KBI 312020 Enhancement: Built-In PowerShell Rule To Skip Disabled Users In Inactive Users List

Version Argent Advanced Technology 2301-A and above Date Tuesday, 8 Nov 2022 Summary Argent Advanced Technology has been enhanced with new built-in PowerShell Rule which ignores disabled users when retrieving inactive users list Technical Background Argent Advanced Technology has now been enhanced with a new built-in PowerShell Rule to check inactive users, which will ignore […]

KBI 312017 Issue Addressed: Error Occurring When Trying To Run Built-In PowerShell Report

Version Argent Reports 7.0A-2104-B and below Date Friday, 30 Sep 2022 Summary In Argent Reports, an error occurred when running a built-in PowerShell report Technical Background Customers who are running Windows Server with .Net 4.7 installed are getting errors when running the built-in PowerShell Reports This error occurred because of using an incompatible executable to […]

KBI 312016 Enhancement: Argent Reports Now Enhanced With License Information Screen

Version Argent Reports 7.0A-2210-A and above Date Friday, 30 Sep 2022 Summary Argent Reports has been enhanced with a license information screen Technical Background Earlier Argent Reports did not display license key details on the web GUI Argent Reports have now been enhanced with a license information screen. The new screen displays the license key […]

KBI 312014 Issue Addressed: When Using A gMSA Account, Reports Are Not Being Generated From Their Scheduled Automator Definitions

Version Argent Reports 7.0A-2210-A and above Date Friday, 30 Sep 2022 Summary Reports are not being generated from scheduled Automator definitions when using gMSA account Technical Background When using gMSA account, Argent Reports failed to generate reports from their scheduled Automator definition The Automator ran as per the schedule, but no report was generated This […]

Introduction

Azure is critical for your environment. With Azure, costs can be lower and productivity can soar, with the right implementation and on-going management. But moving to Azure is not binary — there is a still a huge amount of in-house legacy infrastructure that remains. Only Argent provides in-depth automation and management of both legacy and […]

Argent Omega

Argent Omega is the next generation of Argent’s monitoring products. Argent Omega provides an easier-to-use interface with integrated AI learning. Argent Omega consists of: Argent Compliance Automator Argent Baseline Argent for Microsoft 365 Argent for SNMP Argent for SQL Server Argent Omega for Oracle Argent Omega for VMware Argent Web Defender Argent Reporter

Argent Compliance Automator

This document discusses the benefits of Argent Compliance Automator. Argent Compliance Automator can easily detect and stop hacking from any platform – Windows, Linux, Unix; if the application has a log, the Argent Compliance Automator can monitor it.

Argent Baseline

This document discusses the benefits of Argent Omega. Argent Omega is the next generation of Argent’s monitoring products. Argent Omega provides an easier-to-use interface with integrated AI learning.

Argent for Microsoft 365

This document discusses the benefits of Argent for Microsoft 365. Argent for Microsoft 365 automates the monitoring and management of Microsoft 365. Argent for Microsoft 365 tool sets provides a clear and detailed view into the health of every component of your Microsoft 365 infrastructure, including license details, service health, endpoint status, etc.

Argent for SNMP

This document discusses the benefits of Argent for SNMP. Argent for SNMP is a complete automation solution, automating all the essential but labor-intensive chores that all customers must perform to ensure your SNMP devices run smoothly.

Argent for SQL Server

This document discusses the benefits of Argent for SQL Server. Argent for SQL Server includes Tool Sets for flexible and real time SQL Server monitoring; supported versions are: SQL 2008, 2008 R2, 2012, 2014, 2016, 2017, 2019 and 2022. Argent for SQL Server offers out-of-the-box discovery, availability, health, and performance tracking.

Argent Web Defender

    This document discusses the benefits of Argent Web Defender. Argent Web Defender provides Toolsets for comprehensive monitoring of websites, so that network administrators can collect data related to internet latency, network hop issues, and other metrics to help build a snapshot of the website or web server’s performance. These performance data are then […]

Argent Reporter

This document discusses the benefits of Argent Reporter. Argent Reporter is the reporting facility in Argent Omega. Argent Reporter uses RDLC (Report Definition Language Client) to generate reports by taking an RDL file designed with Microsoft Report Builder to generate RDLC files for reporting. The most important aspect of Argent Reporter is that it can […]

Customer Benefits Of Argent Omega Over Argent AT

This document discusses the benefits of Argent Omega over Argent Advanced Technology. Below are the most important features and benefits of Argent Omega Brand-New Argent Omega Super Console. Enhanced And Simplified User Interface. Modernized And Improved Graphical User Interface. Reporting Feature Is Now Out-Of-The-Box. Network Topology Mapping Capability.

Argent Sentinel

Argent Sentinel is a comprehensive web URL and Server monitoring product from Argent

Features and Benefits

Argent Sentinel is a comprehensive web URL and Server monitoring product from Argent Below are the most important features and benefits of Argent Sentinel End-To-End Web Monitoring: Handles all known HTTP error codes Check for one or more known error codes for each URL Example: Check bad request error (400) for a specific URL Example: […]

Prerequisites

This article provides the minimum hardware and software requirements for Argent Sentinel installation: Operating System Recommended: Windows Server 2012 or above (or if testing on a workstation, Windows 8 or above) Minimum: Windows Server 2008 R2 Memory Recommended: 16 GB RAM Minimum: 8 GB RAM CPU Recommended: 6 cores Minimum: 4 cores 100 GB free […]

Argent Sentinel Selector

Introduction An ‘Element Selector’ represents an HTML element within a web page Element Selectors of a web page can reside in HTML or in the associated CSS file The Argent Sentinel Selector is a script expression which uniquely identifies an element in a web page Argent Sentinel Selectors facilitate targeting specific HTML elements and performing […]

Argent Advanced Technology

This chapter is a complete reference for all topics related to Argent Advanced Technology, and the products in its arsenal.

Introduction to Argent AT

The Argent Advanced Technology is the next generation of Argent’s monitoring and alerting products, combining the same, easy-to-use components with a scalable and reliable architecture. Argent AT consists of the following products in its arsenal: Argent Atlas (CMDB-X) Argent for Active Directory Argent BoardRoom Argent Sentinel Argent Enterprise Argent for Exchange Argent for Oracle Argent […]

Argent AT Minimum Prerequisites

Download and run this utility now: To install Argent AT, the following minimum system and hardware requirements need to be met: Windows 2008 R2 or above At least two CPU cores 4 GB RAM 10 GB of disk space 2.0 GHz processor or higher Internet Explorer 8 or above Internet Explorer Enhanced Security Configuration (IE […]

Argent AT Installation

Argent Advanced Technology is a suite of products that brings together all Argent products under a single GUI. Being under a product suite has its advantages — namely, a centralized installation, centralized database, and centralized license files. Extract the ZIP file to a local folder location. Then locate and run SETUP.exe Click “Next” on the […]

Argent AT Trusted Agents

Trusted Agents are the same as remote engines in Argent XT products. Trusted Agents are the workhorses who do the heavy lifting and monitoring work on a remote machine. Trusted Agents can be “pushed” out to a particular server from the Main engine or can be installed using the installation package. Pushing Out To install […]

Argent AT Command-Line Tools

The Argent AT Command Line Tools are a set of command-line executables introduced in Argent AT 3.1A-1304-L or above, to manage servers/devices in the following areas: CMDB-X Monitoring Groups License Manager Note: This article refers to a feature known as verifying. This feature allows customers to “test” changes and observe the output without actually committing […]

Argent AT Root Cause Analysis

Argent AT runs Rules against target servers to identify certain conditions. When a condition happens, you probably want to know the cause as much as the symptom. This can be easily implemented in Argent AT. In the Relator definition, you can optionally specify the Instant Correction for each Rule. When the Rule is broken, the […]

Argent AT Predictor Migration Tool

Argent AT 2.0A-1204-B and later bundle the Argent AT Predictor Migration Tool (AT_PRD_MIGRATE.EXE). This tool can import a huge amount of Argent XT Predictor data stored in a SQL Server backend into Argent AT. Pre-requisites 1. Argent XT data stored in a SQL Server or Oracle backend, accessible from the Argent AT main engine. 2. […]

Argent AT XML Request Files

This Article explains how to post Events with XML Request Files. For Argent AT, the Argent Console processes each file written to the directory below: drive:\Argent\ArgentConsole\XML_REQUEST This means any program or any script on any machine that can write to this shared directory, can leverage the power of the Argent Console and can use the […]

The Four Building Blocks

All Argent monitoring products are engineered around four basic building blocks, namely: Rules Relators Monitoring Groups Alerts There are secondary components, such as Macros, but to understand the design of all Argent monitoring products, all that is needed is to understand these four building blocks Click For Full Size

Rules

Rules are tests for conditions A Rule is broken if the threshold is exceeded A Performance Rule may be defined as “If CPU busy exceeds 80% three times in a row” A Service Rule may be defined as “If any Exchange service stops” There are over 3,000 pre-defined Rules you can use These are an […]

Relators

Relators tie together – or relate – the other three basic building block namely Rules, Alerts, and Monitoring Groups In a Relator the Rule to be executed against the servers and devices in the Monitoring Groups are specified Also specified are the Alerts fired when an issue is detected The benefit of a Relator is […]

Monitoring Groups

A Monitoring Group is a list of one or more servers or IP addresses Click For Full Size For all Argent products, Monitoring Groups define the servers and devices to be processed – Monitoring Groups are shared by all Argent products The same Monitoring Group can be used by any number of Relators in any […]

Alerts

An Alert is used to either notify you and others of issues, or to take corrective actions For example, an Alphanumeric Pager Alert can send details of why a Rule was broken, the value causing the Rule to be broken, as well as the server with the issue An example of a corrective Alert is […]

Alerts

Argent splits Alerts into two categories: Correction Notification Correction Alerts proactively correct issues, such as restarting a stalled Exchange service. Notification Alerts simply provide different avenues to notify administrators and reach out to support staff. See Also: The Four Building Blocks

Correction Alerts

Argent for Exchange comes with a set of Correction Alerts to proactively correct issues, such as restarting a stalled Exchange service. Click For Full Size

PowerShell Alerts

These Alerts allow you to execute PowerShell scripts to respond to issues in your environment. Click For Full Size Note: *** THESE POWERSHELL SCRIPTS REQUIRE MODIFICATIONS TO RUN IN YOUR ENVIRONMENT ***

WMI Alerts

These Alerts allow you to execute WMI scripts to respond to issues in your environment. Click For Full Size

SNMP Alerts

These Alerts allow you to send SNMP traps or execute SNMP SET commands in response to issues in your environment. Click For Full Size

ODBC Query Alerts

These Alerts allow you to execute SQL statements against any ODBC-compliant database. Click For Full Size These SQL statements include stored procedures such as the useful DBCC command in SQL Server, to shrink a database or transaction log.

System Commands W200x Alerts

These Alerts allow you to execute any batch file, command file or executable on any machine in response to an issue. Click For Full Size

System Commands iSeries Alerts

These Alerts allow you to execute iSeries commands on an iSeries server. Click For Full Size Argent handles all platforms, including iSeries, Linux and all UNIX.

System Reboot Alerts

These Alerts allow you to perform a system reboot or shutdown. Click For Full Size Argent will automatically close all applications and perform the specified action. This Alert is restricted to Administrators with reboot access rights.

W200x Service Alerts

These Alerts allow you to stop, start, or restart a broken service. Click For Full Size Different servers and different services take a different amount of time to stop or start. Argent provides a Sleep action to tailor the processing time required for the service operation. Click For Full Size

Linux/UNIX Script Alerts

These Alerts allow you to execute a Linux or UNIX shell script. Click For Full Size Applications or daemons hosted off a Linux/UNIX environment that are causing issues in your environment can easily be corrected by running shell scripts to restart daemons, kill processes, cleanup disk space, etc.

Notification

These Alerts allow you to execute a Linux or UNIX shell script. Click For Full Size Applications or daemons hosted off a Linux/UNIX environment that are causing issues in your environment can easily be corrected by running shell scripts to restart daemons, kill processes, cleanup disk space, etc.

Alphanumeric Pager Alerts

This Alert allows you to fire off Alerts to any alphanumeric pager. Click For Full Size A modem and service provider is required to send the page – the configuration for the modem is set in the Administration area of Argent for Exchange. See Also:   Configuring Pagers

Email Alerts

This Alert allows you to send an email containing the details of the Alert to any recipient. Click For Full Size The SMTP server or MAPI profile is configured in the Administration area of Argent for Exchange. Built-in %VARIABLES% can also be used in any of the fields to customize your Alert. See Also:   Configuring […]

Event Log Alerts

This Alert allows you to create an Event Log with the specified type and source. Click For Full Size Built-in %VARIABLES% can also be used in any of the fields to customize your Alert. See Also:   %VARIABLES%

Network Message Alerts

This Alert allows you to send a network message (using the Messenger service) to a specific account, account group, or an entire domain. Click For Full Size Built-in %VARIABLES% can also be used in any of the fields to customize your Alert. See Also:   %VARIABLES%

Help Desk Alerts

This Alert allows you to forward Alerts to a third-party help desk facility. Click For Full Size

System Alarm Alerts

This Alert causes the Argent for Exchange server to emit a customized alarm (beep) originating from the PC speaker. Click For Full Size This Alert is typically used for local testing, and in most cases, not a good choice for production use.

SMS Alerts

This Alert allows you to send an SMS message to a specified cell phone number. Click For Full Size An SMS modem and service provider is required to send the SMS message. The configuration for the SMS modem is set in the Administration area of Argent for Exchange. See Also:   Configuring SMS

Alert Macros

Alert Macros allow you to create a set of Alerts to fire, in the order specified, and at the time specified. Click For Full Size If a typical Alert procedure involves an SMS to the help desk team, a page to a group of engineers, and an email to the CIO – you can create […]