Search Results for: 310516

KBI 310516 Argent AT Skipped Tasks and Performance Troubleshooting

Version Argent AT — all versions Date 11 Jun 2013 Summary Alerts are not firing, or a high and consistent percentage of late/skipped/pending scheduled tasks exists Technical Background The following symptoms may suggest that some fine-tuning is needed on the configuration of Argent on your Main Engine: 1. ‘Pending’ or ‘Retry’ in the Scheduled Monitoring […]

KBI 311091 New Feature: Network Hop Scanning

Version Argent Advanced Technology 3.1A-1407-T6 and later Date Tuesday, 21 Oct 2014 Summary New Feature to help determine if a server should be considered “Local” or “Remote” Feature is located in Screen G1 (License Manager), Right click to bring up the menu: After the scan, Argent updates the server’s node properties in SQL with the […]

KBI 310959 Slow Alerting And 200,000 Work Order Files

Version Argent Advanced Technology all versions Date Tuesday, 10 June 2014 Summary Environments with frequent Relator executions may experience delayed Alerts and over 200,000 files in the PENDING_EVENTS folder i.e. (X:\Argent\ArgentGuardianUltra\PENDING_EVENTS) Each product has its own PENDING_EVENTS folder, troubleshooting the correct product is important Easiest way to determine Alerts are being delayed apart from customer […]

KBI 311092 High CPU And/Or Skipped Tasks In Argent Main Engines

Version Argent Advanced Technology – All versions Date Tuesday, 21 Oct 2014 Summary Environments with a large percentage of remote servers being monitored may experience high CPU utilization and a lot of skipped messages in Argent Main Engine trace logs which degrades performance tremendously Technical Background Argent performance monitoring utilizes the standard Microsoft PDH (Performance […]