KBI 311983 Argent Reports Failing To Run PDF Reports
Version
Argent Reports — All Versions
Date
Friday, 8 April 2022
Summary
Due to Microsoft Server limitations Argent Reports may fail to run PDF reports with the following error
HTTP Error 404.17 – Not Found The requested content appears to be script and will not be served by the static file handler
Technical Background
Argent Reports fails to run PDF reports due to a limitation in Microsoft Server concerning Internet Information Services (IIS)
IIS needs to configured to use “.NET CLR Version 2.*”
Resolution
1. Open Internet Information Services (IIS) Manager
2. Expand Application Pools under Server
3. Update Argent_Reports_PDF_ASP_NET to use “.NET CLR Version 2.*”
4. Recycle Argent_Reports_PDF_ASP_NET