KBI 311997 Argent WorldView Fails To Load
Version
Argent WorldView — All Versions
Date
Monday, 20 June 2022
Summary
This article describes how to correct the issue when Argent WorldView fails to load.
Technical Background
Argent WorldView uses file MASTER.xml located in X:\Argent\ArgentWorldView\XML
Due to limitations within Microsoft the file may be corrupted
If file is corrupt Argent WorldView home page will fail to load
Resolution
Open file explore to location X:\Argent\ArgentWorldView\XML
Check the size of file MASTER.xml
If the file is a zero byte file, it has been corrupted
Delete file and it will be automatically recreated on next log on