Upgrading TLS to version1.2 without making required changes in the configuration of Argent products, shall end up with unforeseen issues

Technical Background

Argent Advanced Technology, Argent Commander, Argent Reports, Argent Global Manager, Argent Job Scheduler and Argent WorldView all uses ODBC for database connectivity

If the ODBC driver used for creating the DSN is ‘SQL Server’ for any of the products, database connectivity is a problem under TLS v1.2 as ODBC driver ‘SQL Server’ won’t support TLS v1.2

For details see TLS 1.2 support for Microsoft SQL Server

Utmost care has to be taken to update the Argent product configuration before upgrading to TLS v1.2

For details on the configuration changes required, please go through the following KBI articles:

KBI 311484 Failed To Connect To SQL Database After Converting To Use TLS 1.2

KBI 311682 Issue Addressed: SQL Server ODBC Connection Failure After Enabling TLS v1.2 And Disabling TLS v1.0

KBI 311692 ODBC Connection Failure After Enabling TLS v1.2 And Disabling TLS v1.0

Resolution

N/A