KBI 310651 Issue Addressed: F5 Key Not Working On Argent Console GUI

Version

Argent Advanced Technology 1308-A or below

Date

Friday, 6 Sep 2013

Summary

F5 key is used to refresh Argent Console screens (A1x), and Scheduled Monitoring Task screen (C2)

F5 key may not work if the left panel is clicked and console screen does not have the keyboard focus

F5 does work correctly if the console screen on the right panel has focus

Technical Background

Console screen cannot capture the keyboard F5 event if it does not have the keyboard focus

The product has been enhanced by implementing an application-wide hook to enable the F5 key to work anywhere on the screen

Resolution

Upgrade to Argent AT 3.1A-1310-A or later