KBI 310699 Issue Addressed: Bad Relator Re-check Setting Was Allowed

Version

Argent Advanced Technology 3.1A-1308-A or below

Date

Tuesday, 8 Oct 2013

Summary

Relator recheck setting ‘Stop Rule Re-check When Last Escalation Is Fired‘ could be used when there is no Alert Escalation Plan. It results that no Rule recheck is executed by engine

Technical Background

Bulletproof code is implemented to check such bad setting when customer tries to put such a Relator into production

Resolution

Upgrade to Argent Advanced Technology 3.1A-1310-A or later