KBI 311065 Issue Addressed: Relator Recheck Is Not Executed On Schedule In Argent Non-Stop Monitor Environment

Version

Argent Advanced Technology 3.1A-1407-A and earlier

Date

Thursday, 11 Sep 2014

Summary

If Relator recheck is configured using option ‘Recheck Every xxxx Minutes‘ in Argent Non-Stop Monitor environment, when Rule is broken for some server/device, customer might find the Relator rechecks are not executed on schedule

Two discrepancies are possible:

  1. The first recheck starts late

    For example, recheck is configured to run every 3 minutes, the first recheck won’t start until 6 minutes after Rule is found broken

  2. Rechecks may be randomly skipped

    As a result, the intervals between rechecks can become larger than the specified minutes in Relator

    It will get worse with more Motors

The issue has been addressed in Argent AT 3.1A-1407-T3

Technical Background

The issue is caused by the competition between Motors

Resolution

Upgrade to Argent Advanced Technology 3.1A-1407-T3 or later