Version

Argent Advanced Technology 5.1A-1804-A and below

Date

Thursday, 21 June 2018

Summary

Customer might desire to turn off TLS v1.0 and allows only TLS v1.2 in order to comply with PCI

After hardening Argent Advanced Technology Engines, Argent Advanced Technology GUI won’t start and Engines will stop with ODBC connection errors

The issue has been addressed in Argent Advanced Technology 5.1A-1807-A

Argent Advanced Technology uses built-in ODBC driver ‘SQL Server’ for SQL Server by default

The ODBC driver does not support TLS v1.2

The ODBC drivers supporting TLS v1.2 are ‘ODBC Driver 11 for SQL Server’ and later

For details see TLS 1.2 support for Microsoft SQL Server

Use ‘ODBC Data Source Administrator (32-bit)’ in Control Panel to find out installed ODBC driver for SQL Server

To install latest ODBC driver for SQL Server, download it from download.microsoft.com

For example, ODBC Driver 13 for SQL Server can be downloaded from https://www.microsoft.com/en-us/download/details.aspx?id=50420

To specify ODBC driver during fresh install, select the driver on SQL configuration screen

For customer who has Argent Advanced Technology already installed but need to turn on TLS v1.2, he should edit registry value ‘DEFAULT_SQLSERVER_DRIVER’ in HKLM\Software\Argent\COMMON, and set it to the appropriate driver name

It has to be ODBC Driver 11 for SQL Server or later

Technical Background

N/A

Resolution

Upgrade to Argent Advanced Technology 5.1A-1807-A or above