Version

Added to Argent Global Manager 3.1A-1310-C and above

Date

Tuesday, 5 Nov 2013

Summary

Added a new feature ‘Hide Pending Events With Memo‘ in Argent Console which allows customers to hide pending events with memo notes on the Argent Console A1x screens

Technical Background

Typically, customers cannot answer or resolve pending events immediately

Instead, customers may enter some notes into the memo, stating that they are handling the issue

Some customers have a need to filter out these events and let the A1x screens show only the truly new pending events that they have not seen before

This feature provides such an option

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Resolution

Upgrade to Argent Global Manager 3.1A-1310-C or later