KBI 311034 Issue Addressed: Argent Reports Loads Forever After Accessing Compliance Reports In IE

Version

Argent Reports 3.0A-1407-B and above

Date

Friday, 1 Aug 2014

Summary

This issue only occurs in Internet Explorer, and only occurs when accessing the Compliance Reports

The persistence feature of Argent Reports may cause customers to always see this issue every time they launch Argent Reports, as it will try to take the user to the last-loaded Report definition

The issue is caused by a small portion of code that is incompatible with Internet Explorer

Technical Background

This has been corrected

Resolution

Upgrade to Argent Reports 3.0A-1407-B or above