KBI 311443 Issue Addressed: When Database Server Of The Specified ODBC Dependency Goes Offline, Argent Job Scheduler Gets Hung

Version

Argent Job Scheduler 10.0A-1603-A and earlier

Date

Friday, 27 July 2016

Summary

Argent Job Scheduler got hung when server of the specified ODBC dependency went offline

Technical Background

Argent Job Scheduler uses Windows ODBC connection for database connectivity in ODBC Dependency

When server of ODBC dependency goes offline the Windows ODBC connection may go unresponsive, which in turn leads the Argent Job Scheduler main process to be unresponsive and Argent Job Scheduler Service restarts

This issue has been addressed by bulletproofing to check if the server of the specified ODBC dependency is online before checking for database connectivity in ODBC Dependency

Resolution

Upgrade to Argent Job Scheduler 10.0A-1607-A or later