KBI 311616 New Feature: Argent Defender Ultra Trusted Agents

Version

Argent Defender Ultra 6.1A-1801-A or above

Date

Wednesday, 14 February 2018

Summary

Argent Defender Ultra can now install Trusted Agents

Technical Background

Before installing Argent Defender Ultra as a Trusted Agent, both the Scheduling Engine and the Trusted Agent requires incoming connections on TCP ports 8022 and 8023

During installation, please specify the Scheduling Engine’s NETBIOS Name, and if not on the same network, the external IP addresses of the Scheduling Engine and the Trusted Agent

The Setup GUI will also install Argent VDF, a component used to transfer Work Orders between these machines

In Argent Defender Ultra, a new “Where To Run” is added in Session Replays, where customers can run Session Replays on the Main Engine and/or multiple Trusted Agents

Resolution

Upgrade to Argent Defender Ultra 6.1A-1801-A or above