KBI 312172 Root Cause Analysis For Detected High CPU Condition


Argent Omega 2.2A-2404-A and later


Thursday, 13 June 2024


It is common for users to use Windows Performance Rule to check CPU usage for target machines

When CPU usage is found high, users might want to know what processes pegs the CPU

Argent Omega has bundled CPU and memory PowerShell Script Actions

Combined with Root Cause Analysis setting in the Relator, user will receive email message showing CPU usage metrics and the Top 10 CPU processes

Hardware information of Windows machine can be automatically queried and saved when doing a Connectivity Test.

Technical Background

PowerShell Script Actions PS_GET_TOP_PERFMON_xxxx and PS_GET_TOP_ACCUMULATED_xxxx use PowerShell Remoting to get data.

Thus PowerShell Remoting must be running on the machine


Upgrade to Argent Omega 2.2A-2404-A or later