KBI 312172 Root Cause Analysis For Detected High CPU Condition
Version
Argent Omega 2.2A-2404-A and later
Date
Thursday, 13 June 2024
Summary
It is common for users to use Windows Performance Rule to check CPU usage for target machines
When CPU usage is found high, users might want to know what processes pegs the CPU
Argent Omega has bundled CPU and memory PowerShell Script Actions
Combined with Root Cause Analysis setting in the Relator, user will receive email message showing CPU usage metrics and the Top 10 CPU processes
Hardware information of Windows machine can be automatically queried and saved when doing a Connectivity Test.
Technical Background
PowerShell Script Actions PS_GET_TOP_PERFMON_xxxx and PS_GET_TOP_ACCUMULATED_xxxx use PowerShell Remoting to get data.
Thus PowerShell Remoting must be running on the machine
Resolution
Upgrade to Argent Omega 2.2A-2404-A or later