Troubleshooting Twitter Alerts

After configure a Twitter Alert, always test it using the ‘Test‘ button.

Possible issues include:

  • Incorrect logon credential or consumer key/secret pair.

  • Twitter application is read-only.

  • Duplicated Tweet text.

  • Twitter overloaded.

The following is the screenshot when a bad Twitter account is used.

Customers should check the Argent Console Engine log to figure out the details.

Twitter response is generally in XML or HTML format.

Customers can copy out the text and save as an HTML file; then load into IE.

If customers load the message into IE, it is easier to read.