Version

Argent Console 8.0A-0707D

Date

18 October 2007

Summary

KBI: Remote GUI Installation For A 64-Bit Windows Argent Server

Technical Background

The 64-bit edition of Windows Server 2003 has implemented the registry in a way that affects the ability for 32-bit clients to read registry values. This is a Microsoft issue. More details are found in Knowledge Base article 896459.

This impacts an installation of the Remote Console GUI on a 32-bit workstation or server when the main Argent server is on a 64-bit server. At Remote GUI install time, the following message is shown:

For text searching, this message is Server ‘argentvmjoe’ is not a Argent Console main engine.

Resolution

A workaround is to provide a copy of the registry tree from the WOW6432 copy to the place the 32-bit client is expecting it to be.

With a 32-bit regedit client, such as the one on the Remote GUI machine, connect to the main server and copy the entire tree

HKLM\Software\WOW6432Node\Argent\ArgentManagementConsole

to

HKLM\Software\Argent\ArgentManagementConsole.

The install of the Remote GUI should then succeed.

This has been logged as an Issue Report and will be resolved in a future release.