KBI 310155 Unable To Start or Stop Argent Services In Argent XT Console

Version

Argent Extended Technology

Date

4 Mar 2009

Summary

This issue is known to occur when starting the application on a server running Windows Server 2008.

It only occurs the second and subsequent times the Argent Extended Technology Console is started after being installed. It is caused by Microsoft’s Windows UAC (User Account Control).

A related issue exists where error “Failed to open GUI log file” occurs when starting the Argent Extended Technology Console.

Technical Background

N/A

Resolution

Disable Windows UAC (User Account Control).

See Also:

 How Do I Disable UAC In Windows 2008?

 KBI 310154: Failed To Open GUI Log File In Argent XT