KBI 310302 Argent Defender Not Writing Recorded Sessions In IE6

Version

Internet Explorer 6.0

Date

19 Mar 2012

Summary

When recording a session in Internet Explorer 6, the Recorded Session screen appears blank after recording a session.

Technical Background

This is a Microsoft Issue which prevents the Argent Defender – Browser Helper Object from saving the recorded session automatically.

Resolution

Manually ‘Save‘ the Recorded Session at the end of recording.

Right click on the Argent Defender Recorder icon and select ‘Save