KBI 310302 Argent Defender Not Writing Recorded Sessions In IE6
Version
Internet Explorer 6.0
Date
19 Mar 2012
Summary
When recording a session in Internet Explorer 6, the Recorded Session screen appears blank after recording a session.
Technical Background
This is a Microsoft Issue which prevents the Argent Defender – Browser Helper Object from saving the recorded session automatically.
Resolution
Manually ‘Save‘ the Recorded Session at the end of recording.
Right click on the Argent Defender Recorder icon and select ‘Save‘