KBI 310509 Argent for Compliance Installation Stuck At Checking Pre-requisites

Version

Argent AT — All versions

Date

11 Jun 2013

Summary

Argent for Compliance may appear to be “stuck” during pre-requisites checking

Technical Background

The Argent for Compliance setup code discovers existing Domain Controllers by checking Active Directory during the installation.

If the customer’s network is very distributed and has a lot of Domain Controllers, the operation may take a long time to complete.

Resolution

This is normal behavior.

As an example of duration, allow up to 15 minutes to discover 80+ Domain Controllers.