KBI 311930 Argent Guardian Ultra producing warning message concerning database for Argent Sentinel

Version

Argent Guardian Ultra – 5.1A-2104-A and earlier

Date

Friday, 7 May 2021

Summary

If Argent Sentinel is using ODBC connection for database settings a warning message may appear when starting Argent Guardian Ultra GUI

Note that this warning message does not stop Argent Guardian Ultra nor Argent Sentinel from working properly

Technical Background

Registry key “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Argent\ARGENT_SENTINEL\SQLSERVER_DRIVER” is missing from Argent Sentinel

Resolution

1. Open Registry Editor

2. Export a copy of current Registry settings as a backup

a. File > Export > enter file name

b. Select node equals “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Argent”

3. Copy Value Data from “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Argent\ARGENT_GUARDIAN_ULTRA\SQLSERVER_DRIVER”

4. Navigate to “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Argent\ARGENT_SENTINEL”

5. Right Click > New > String Value

6. Value Name is SQLSERVER_DRIVER

7. Value Data is text copied from Argent Guardian Ultra key