KBI 311568 Argent for SQL Server Fails To Start Monitoring Engine After Upgarde
Version
Argent Advanced Technology Version 5.1A-1610-A or above
Date
Tuesday, 22 August 2017
Summary
A Customer had been monitoring SQL Server 2008 machines fine for years with all matching version of SQL prerequisites installed on the Argent server.
However, after upgrading to Argent Advanced Technology version 5.1A-1610-A or above, the Relator Trace Log shows that monitoring failed due to missing SMO version 12.x
Argent Global System View shows errors with a similar context
Technical Background
SQL Server Management Object (SMO) version 12.x (included in Microsoft SQL Server 2014 Feature Pack) MUST BE installed in the Argent Server before upgrading Argent Advanced Technology to version 5.1A-1610-A or above
Prior to Argent Advanced Technology 5.1A-1610-A, SQL monitoring only required a matching version of SQL SMO and CLR Type as per https://help.argent.com/product-downloads/argent-at-minimum-requirements/argent-at-minimum-requirements/
Resolution
Argent for SQL Server requires 32-bit SMO libraries to be installed in Argent server before upgrading Argent Advanced Technology to 5.1A-1610-A or later
The installation files are available in the Argent Advanced Technology installation package
The following highlighted files needs to be installed:
These files are available in ‘{Drive}:\_ARGENT_AT_INSTALL\SQL_SERVER’ folder
Alternatively, download from the Microsoft website:
https://www.microsoft.com/en-in/download/details.aspx?id=42295