KBI 311977 Determine If Network Issue When Argent NDE Test Fails


Argent Advanced Technology All Versions


Tuesday, 8 March 2022


Argent Advanced Technology has rules to check individual ports on a server

The TELNET command should be able to access the server outside of the product

Technical Background

Argent Advanced Technology can scan a customizable port to test connectivity to a server


Argent Advanced Technology will scan the port and the result should be

If the test fails, the result will look like

To troubleshoot the issue

Open a command prompt on correct Argent server and issue the following command:

telnet server port

If successful you will see results like

If server does not have access, the results will look like this