KBI 312000 Preventing False Alerts In Argent Omega
Version
Argent Omega — All Versions
Date
Tuesday, 12 July 2022
Summary
When using Service Level Agreement Rules against a server or a device, false alerts can trigger due to network slowness
Technical Background
N/A
Resolution
To prevent a false alert from triggering for a Rule that breaks every single time due to a network timeout, use the “Post Event Only After Rule Is Broken X or More Times” option
For example, set “Post Event Only After Rule Is Broken 3 or More Times”
This Rule will break only after three times in a row
