KBI 312000 Preventing False Alerts In Argent Omega


Argent Omega — All Versions


Tuesday, 12 July 2022


When using Service Level Agreement Rules against a server or a device, false alerts can trigger due to network slowness

Technical Background



To prevent a false alert from triggering for a Rule that breaks every single time due to a network timeout, use the “Post Event Only After Rule Is Broken X or More Times” option

For example, set “Post Event Only After Rule Is Broken 3 or More Times”

This Rule will break only after three times in a row