Version

Argent Advanced Technology 3.1A-1401-E or below

Date

Tuesday, 25 Mar 2014

Summary

If node is suspended with option ‘Continue Monitoring Without Firing Alerts‘ checked, the node suspension does not automatically expire as specified

Technical Background

Node suspension mode is controlled by column ‘SUSPEND‘ in SQL Table ARGSOFT_AT_NODE

A suspended node has non-zero value in this column

The value is 1 if the option ‘Continue Monitoring Without Firing Alerts‘ is not checked, 2 if the option is checked

Argent Console Engine has an internal logic resetting such column when suspension expires

Unfortunately it only resets nodes with criteria ‘SUSPEND=1‘

It completely leaves out the nodes suspended with option ‘Continue Monitoring Without Firing Alerts‘ checked

The issue is addressed in Argent AT 3.1A-1401-T5

Resolution

Upgrade to Argent Advanced Technology 3.1A-1401-T5 or later