KBI 310966 Issue Addressed: Unable To Save Argent Predictor Data With Very Long Counter Name

Version

Argent Advanced Technology 3.1A-1404-A or earlier

Date

Tuesday, 17 June 2014

Summary

Argent Predictor database stores Performance Object, Counter and Instance names up to 256 characters

Sometimes custom script may generate names longer than that

ODBC exception error ‘String Truncation‘ is resulted

Argent Predictor data is not saved

Argent AT 3.1A-1404-T4 has addressed this issue by truncating the names before saving the Argent Predictor data

When the truncation happens, following message will be logged:

TRUNCATED xxxx string from nnn to nnn characters:….

Note: When this happens, customer has to be sure the lengthy name is not result of bad script logic

It is very rare to have performance object/counter/instance names more than 256 characters

In case that customer does need more than 256 characters, he can expand the column size in database, Argent AT will automatically adapt to the new column width

Technical Background

N/A

Resolution

Upgrade to Argent Advanced Technology 3.1A-1404-T4 or later