KBI 311713 Issue Addressed: It Is Extremely Slow To Upgrade Argent Non-Stop Monitor
Version
Argent Advanced Technology 5.1A-1807-A and below
Date
Tuesday, 25 September 2018
Summary
When upgrading one Motor in Argent Non-Stop Monitor environment, setup program automatically upgrades all Motors in the network
Sometimes the process can be extremely slow
It could be caused by slow network connection such as Disaster Recovery (DR) Motors in remote network, or security setting that limits the remote access of Windows Service Control Manager (SCM) or registry
The issue has been addressed in Argent Advanced Technology 5.1A-1810-A
New command argument ‘/SINGLE’ is implemented for SETUP.EXE
When it is used, only local Motor should be upgraded
Customer can run SETUP.EXE on each Motor individually
Technical Background
N/A
Resolution
Upgrade to Argent Advanced Technology 5.1A-1810-A or above and run ‘SETUP /SINGLE’ on each Motor to upgrade