KBI 310785 Issue Addressed: Argent Job Scheduler Service Was Being Stopped And Restarted Every Few Minutes
Version
Argent Job Scheduler 1306-A or below
Date
Thursday, 19 Dec 2013
Summary
Addressed the issue of Argent Job Scheduler Service getting stopped and restarted every few minutes
Technical Background
This issue occurs when an offline unreachable Queue Engine exist
The thread that submits the Jobs to the particular Queue Engine does not get completed in a timely fashion as the Queue Engine Server is unreachable
Argent Job Scheduler Service that is monitoring all threads, fails to get a ‘status live‘ message from this particular thread
As a result the Argent Job Scheduler Service restarts itself on the conclusion that the thread is either hung or killed
Added functionality for preventing Jobs getting submitted to an offline Queue Engine Server and logging the status of the offline Queue Engine Server
Argent Job Scheduler rechecks the connection every 2 minutes once a Queue Engine goes offline and the jobs are submitted only when the Queue Engine is back online
Resolution
Upgrade to Argent Job Scheduler 1312-B or above