KBI 310990 Issue Addressed: No Data In Reports Caused By Lowercase Characters In Node Names
Version
Argent Reports 3.0A-1407-A or above
Date
Tuesday, 24 June 2014
Summary
A customer may notice no data in reports for particular Nodes, when data clearly exists in the database or via the GUI reports
This can occur for all reports, but may be more evident in Compliance and Event-based Tables
This issue is caused when a Node name contains mixed-casing
Technical Background
This has been bullet-proofed, and all Node names are normalized under a single-casing internally in Argent Reports
Resolution
Upgrade to Argent Reports 3.0A-1407-A or above