KBI 310990 Issue Addressed: No Data In Reports Caused By Lowercase Characters In Node Names


Argent Reports 3.0A-1407-A or above


Tuesday, 24 June 2014


A customer may notice no data in reports for particular Nodes, when data clearly exists in the database or via the GUI reports

This can occur for all reports, but may be more evident in Compliance and Event-based Tables

This issue is caused when a Node name contains mixed-casing

Technical Background

This has been bullet-proofed, and all Node names are normalized under a single-casing internally in Argent Reports


Upgrade to Argent Reports 3.0A-1407-A or above