KBI 310556 Issue Addressed: Argent SuperMap Does Not Display Event Status Correctly


Issue Addressed in Argent AT 3.1A-1307-A or above


Tue, 25 Jun 2013


Argent SuperMaps may not display event status correctly if the Argent SuperMap contains multiple dots representing Monitoring Groups.

Technical Background

An Argent SuperMap dot can be a location, node or a Monitoring Group.

If the Argent SuperMap contains multiple Monitoring Groups, an internal algorithm calculation error occurs, and causes the Argent SuperMap to not retrieve all relevant events.

As a result, the dot may reflect an incorrect status


Upgrade to Argent AT 3.1A-1307 or later