KBI 310756 Issue Addressed: Argent Defender Does Not Work With IE 10 Or IE 11 On 64-bit Windows


Argent Defender 3.1A-1310-A or below


Friday, 22 Nov 2013


Microsoft has broken Existing Customer Compatibility in Internet Explorer 10 and 11

Technical Background

Changes that Microsoft have made to the public and published interfaces, specifically BHO (Browser Helper Object), no longer work correctly in IE 10 and 11


Upgrade to Argent AT 3.1A-1401-A or later

Customer who cannot do the upgrade can consider deploying the Argent Defender Main Engine or Trusted Agent on a box with IE 9 or earlier