KBI 310918 Issue Addressed: Installed Application Detection Reports Wrong Result When Exact Matching Of Service Name Is Used


Argent Advanced Technology 3.1A-1401-E or below


Wednesday, 16 Apr 2014


When method of ‘Windows Service‘ is used to Detect Installed Application, if exact matching is used for Service Name, not installed application is reported as installed

Technical Background

The issue is a coding error and addressed in Argent AT 3.1A-1401-T8


Upgrade to Argent Advanced Technology 3.1A-1401-T8 or later

For customer who cannot upgrade immediately, he can manually edit the Service Name using wildcard

For example, the Service Name ‘TEST‘ can be specified as ‘TES*‘ or ‘TES?