KBI 310952 Issue Addressed: Importing Network XML In CMDB-X Results In Nodes That Have Time Zone Set To Fixed Time And GMT 0


Argent Advanced Technology 3.1A-1404-A or earlier


Thursday, 5 June 2014


When customer imports CMDB-X XML, the Time Zone setting of newly added or updated Node is always set to ‘Fixed Time‘ and GMT

The issue is caused by two coding errors

The XML export logic does not export the Node specific Time Zone information, and the XML import logic sets the ‘Fixed Time‘ and GMT as the default Time Zone setting

Argent AT 3.1A-1404-T3 addresses both issues

The default Time Zone setting is set to be ‘Use Supervising Engine‘ and exported XML will contain the Time Zone information

Note: As Time Zone information is missing from the old XML export

Customer needs to re-export CMDB-X to create the correct XML file

Technical Background



Upgrade to Argent for VMware 3.1A-1404-T3 or later