KBI 311309 Issue Addressed: Argent for Compliance And Argent for SNMP Service Won’t Start With Log Message Shutting Down Service Because Of Failure To Start Up SNMP Trap Monitoring Thread


Argent Advanced Technology 3.1A-1510-T7 and earlier


Wednesday, 11 November 2015


Argent for Compliance and/or Argent for SNMP service won’t start on a machine with Windows SNMP Trap service is running

Following lines can be found in Service log:

Shutting down service because of failure to start up SNMP Trap Monitoring thread

The issue has been addressed in Argent AT 3.1A-1510-T8

Technical Background

When Windows SNMP Trap service or similar third party program is running, the UDP port (162) for SNMP trap is used

Argent for Compliance or Argent for SNMP service cannot listen to the same port

As a result, Argent AT service shuts down


Upgrade to Argent AT 3.1A-1510-T8 or later and set registry


For user cannot upgrade immediately, he can stop Windows SNMP Trap service, which is generally not used at all