KBI 311354 Issue Addressed: Could Not Save Default SuperLink

Version

Argent Advanced Technology 3.1A-1601-C and earlier

Date

Thursday, 10 March 2016

Summary

When customer tries to save Default SuperLink in dialog box (C68), the message says ‘Default SuperLink is changed to xxxxx’

However, when customer brings up the SuperLink dialog box again in the same or a different Rule, the field is always empty

The issue has been addressed in Argent AT 3.1A-1601-T5

Technical Background

The issue is caused by coding error

Resolution

Upgrade to Argent AT 3.1A-1601-T5 or later

For customer who cannot upgrade immediately, he can directly edit registry

‘HKLM\Software\Argent\ARGENT_CONSOLE\DEFAULT_SUPERLINK_URL’ to hold the default SuperLink URL