KBI 311392 New Rule Category Service Status Monitoring Rule In Argent for XenApp

Version

Argent Advanced Technology 1601-T8 and later

Date

Wednesday, 4 May 2016

Summary

Argent Advanced Technology has been introduced a Rule Category ‘XenApp Service Status Monitoring Rules’ with 13 Rules in Argent for XenApp to monitor the services running in XenApp 6.5 servers

Citrix CPU Utilization Management/CPU Rebalancer Service Rules

This Rule monitors the status of CPU Rebalancer service

This service is used to alleviate a Microsoft issue that appears in environments where a lot of short-lived processes are started and stopped

Example:

‘CPU Rebalancer Rules’ monitors the status of CPU Rebalancer service

Rule ‘XAPP_CPU_REBAL_DEMO’ is broken, if ‘Citrix CPU Utilization Mgmt/CPU Rebalancer’ service in XenApp 6.5 server is not running

Citrix CPU Utilization Management/Resource Management Service Rules

This Rule monitors the status of Resource Management service

This service synchronizes the CPU Utilization Management user ID of a process with the user ID of the session owner of the process

Citrix Independent Management Architecture Service Rules

This Rule monitors the status of Citrix Independent Management Architecture service

This service provides management services and server-to-server communication for Citrix products

Citrix Licensing Service Rules

This Rule monitors the status of Citrix Licensing service

This service provides licensing service for Citrix products

Citrix Licensing WMI Service Rules

This Rule monitors the status of Citrix Licensing WMI service

The Citrix License Management Console collects license data information using the WMI service

Citrix MFCOM Service Rules

This Rule monitors the status of Citrix MFCOM service

This service provides access to necessary XenApp objects

Citrix Print Manager Service Rules

This Rule monitors the status of Citrix Print Manager service

This service supports the Citrix Advanced Universal printing architecture

Citrix Streaming Service

This Rule monitors the status of Citrix Streaming service and Citrix Streaming Helper service

These services manage the Citrix Offline Plug-In when streaming applications

Citrix Virtual Memory Optimization Service Rules

This Rule monitors the status of Citrix Virtual Memory Optimization service

This service dynamically optimizes applications running on the Citrix XenApp

Citrix WMI Service Rules

This Rule monitors the status of Citrix WMI service

The Citrix WMI Service is responsible for sending alerts to the WMI aware monitoring tools

Citrix XML Service Rules

This Rule monitors the status of Citrix XML service

This service provides an HTTP interface to the ICA browser

It uses TCP packets instead of UDP, which allows connections to work across most firewalls

Citrix XTE Server Service Rules

This Rule monitors the status of Citrix XTE Server service

This service provides necessary session reliability

Remote Desktop Service Rules

This Rule monitors the status of Remote Desktop service

This service allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers

Technical Background

Argent for XenApp introduces ‘XenApp Service Status Monitoring Rules’ as it is important to monitor the status of services in XenApp 6.5 Servers to ensure the proper functioning of Citrix XenApp

XenApp Service Status Monitoring Rules monitor the status of all services that aids Citrix XenApp, and will be broken if the service is not running in XenApp 6.5 Server

Resolution

Upgrade to Argent Advanced Technology 1601-T8 or later