KBI 311447 Issue Addressed Argent for Active Directory Failed To Connect To a Domain Using Trusted Domain Logon Credentials


Argent Advanced Technology 3.1A-1601-T17 and earlier


Wednesday, 24 August 2016


An issue has been addressed in Argent for Active Directory that it failed to connect to an Active Directory Domain Controller using a trusted domain logon credentials with the following error:

Error Description = Logon failure: unknown user name or bad password

— Extended Error — LDAP Provider : 8009030C: LdapErr: DSID-0C090502, comment: AcceptSecurityContext error, data 52e, v2580

Technical Background

A trust is a relationship, which you establish between domains that makes it possible for users in one domain to be authenticated by a domain controller in the other domain

There are situations to monitor a Domain Controller by providing the credentials of trusted domain users

Argent for Active Directory throws Logon Failure error while it uses trusted domain user credentials

There was a coding error and has been addressed


Upgrade to Argent Advanced Technology 1601-T18 or later