Version

Argent Advanced Technology 3.1A-1601-T19 and earlier

Date

Monday, 3 October 2016

Summary

When saving IP scanning results in CMDB-X, if the IP address could not do reverse lookup by DNS server, an alias ‘Unknown’ is assigned

If it is the newly found IP device, after saving it, customer could manually update the alias with more meaningful name

However, if customer does IP scanning and saves result again, the previously entered alias will be overwritten as ‘Unknown’

The issue has been addressed in Argent AT 3.1A-1601-T20

Technical Background

It is caused by a coding error

Resolution

Upgrade to Argent Advanced Technology 3.1A-1601-T20 or later