KBI 311461 Issue Addressed: Alias Of IP Device Is Wrongly Overwritten With IP Scanning In CMDB-X


Argent Advanced Technology 3.1A-1601-T19 and earlier


Monday, 3 October 2016


When saving IP scanning results in CMDB-X, if the IP address could not do reverse lookup by DNS server, an alias ‘Unknown’ is assigned

If it is the newly found IP device, after saving it, customer could manually update the alias with more meaningful name

However, if customer does IP scanning and saves result again, the previously entered alias will be overwritten as ‘Unknown’

The issue has been addressed in Argent AT 3.1A-1601-T20

Technical Background

It is caused by a coding error


Upgrade to Argent Advanced Technology 3.1A-1601-T20 or later