KBI 310600 Issue Addressed: Timeout When Searching for Users In Security Manager
Version
Issue Addressed in Argent Commander 3.0A-1307-A and above
Date
Wed, 3 July 2013
Summary
When searching for Active Directory users in the Security Manager, some customers experienced timeouts and the users list would never load
Technical Background
This is caused by a coding error — Argent Commander would end up in the branch that looks up local users instead
If a user was logged into Argent Commander with an account that does not have access to the local users and groups on the IIS server, the request would timeout
Resolution
Upgrade to Argent Commander 3.1A-1307-A or above