KBI 310655 Issue Addressed: No Reports Scheduled-Argent Reports Scheduler Service Stops

Version

Argent Reports — All Versions

Date

Tue, 10 Sep 2013

Summary

Argent Reports fails at starting the Argent Reports Scheduling Service, OR reports fail to generate automatically at the scheduled time

When observing the Argent Reports Scheduler logs, the following log entries can be seen:


DISASTROUS OPERATING SYSTEM ERROR DETECTED BY ARGENT.
OPERATING SYSTEM MAY BE UNSTABLE.
FOR ASSISTANCE IN ADDRESSING THIS ERROR, CONTACT https://help.argent.com/index.php?t=support_technical OR SIMPLY
Help.Argent.com

QUOTE ERROR CODE = 0432-2

Technical Background

This is a rare operating system condition that may be transient or may be permanent

In all cases, Argent recommends an upgrade to the latest version as soon as possible

Resolution

Upgrade to Argent Reports 3.1A-1310-A or above